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How do I pay for my order?

We currently only accept card payments including MasterCard, Visa, Maestro (previously Switch), Visa Electron and Visa Delta. When placing an order, please ensure that the billing address entered on your order matches the address the payment card is registered to.

When will I receive my order?

We have different delivery options available according to how urgent your order is including a next day delivery option. 

Can I return my order?

We want to ensure that you are happy with all of your products. If you are not completely satisfied with any* of the products you have purchased, as long as they are un-used and within their original packaging you can return them to us for a refund within 14 days. Please ensure you state the reason for return and include your name, address, contact telephone number and order reference number.

* Please note that personalised items can only be returned if the goods are faulty

Will my balloons be filled with helium?

We do not fill the product with helium, you will need to fill once you have received.